Shipping and Delivery Policy

Processing Time
Orders are processed within 7 business days (excluding weekends and holidays) after payment confirmation. You will receive a notification once your order has been shipped.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary based on your location and chosen shipping method:

• Standard Shipping: 7-10 business days
• Expedited Shipping: 4-5 business days
• International Shipping: 15-25 business days (varies by destination)

Shipping Carriers
We partner with [Carrier Names] to ensure safe and timely delivery of your orders.

Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor the status of your delivery.

Delayed or Lost Shipments

While we strive to ensure timely delivery, unforeseen delays may occur due to weather conditions, customs processing, or carrier delays. If your order has not arrived within the estimated timeframe, please contact us at care@densnova.com.

International Shipping
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the customer’s responsibility.

Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 4 days of delivery with your order number and photos of the issue for assistance.

For any further questions, feel free to reach out to us at care@densnova.com